Privacy Policy

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Hera Financial Group (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and communications.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information
• Name, address, phone number, email address
• Date of birth, household information, and demographic details
• Financial information, or consultation details you voluntarily provide
• Non-Personal Information
• Browser type, IP address, device information
• Cookies, analytics data, website usage patterns

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing financial services
• Conducting consultations and preparing quotes
• Verifying your identity and customizing recommendations
• Improving our website, services, and customer experience
• Sending relevant updates, educational content, or marketing communications (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information.

We may share information only with:

• Financial carriers, partners, and vendors necessary to deliver requested services
• Service providers that assist with our operations (e.g., secure CRM, email, or analytics tools)
• Legal or regulatory authorities if required to comply with the law
• All third-party service providers are required to maintain the confidentiality and security of your data.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information. While we strive to keep your data secure, no data transmission or system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal, regulatory, or compliance obligations
• Resolve disputes

6. Your Choices and Rights

You may request to:

• Access, update, or correct your personal information
• Withdraw consent or request deletion (unless restricted by law or compliance requirements)
• Opt out of marketing communications at any time
• To submit a request, contact us using the information below.

7. Cookies & Tracking Technologies

We may use cookies, tracking pixels, and analytics tools to improve user experience and website performance. You can modify your browser settings to disable cookies, but some website features may not function correctly.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided us information, contact us immediately to request removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed. The “Effective Date” will reflect the most current version. Continued use of our services indicates acceptance of any updated terms.